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Kudos to the USPS

Hello.

As most of you already know, I am not one to really shy away from controversy, even if it means letting people know when I receive inferior service. That being said, when I am delighted, I feel I should trumpet the provider as well.

In my audio and non-audio dealings, I have dealt with a variety of shippers.

DREADFUL(and I can't stress that enough) has been FedEX Ground.

But, Priority Mail from the USPS has always been very good. I am not sure why I am surprised by that, but I really am. I used to work at the USPS while in college, and I encountered the malaise and all that went with it first hand.

This week, I placed an order late Wednesday evening from a company in California. I live in Pennsylvania, and received a reply on Thursday stating my package was shipped. Lo and behold, when I got home Friday, there it was. Basically, a day to get from one side of the country to the other. No muss, no fuss. Nothing was damaged, and I would have gotten a smile and a wave from my postman had I been home.

Great service, and a great job.

Kudos to the USPS!!!
trelja

Showing 1 response by megasam

megasam's avatar
megasam
798 posts
 
I use USPS priority delivery/signature confirmation for items under $250 or so and there has never been a serious problem. However the tracking with USPS is primitive and they have no way of locating your package until it is delivered.

Twice I have had items that did eventually deliver but got lost in system and took 1-2 weeks instead of 3 days. If you call to find out where package is they cannot find it in their system, only record acceptance and delivery of package. This is where FedEX and UPS are superior, package tracking.
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