kt_88 vs unnamed dealer

Hi Guys & Gals

I have ran into a bit of a problem with a dealer, but since he is not a Audiogon member ( that I know of ) I decided to try this approach to receive your advise. BTW, I asked Audiogon for there approval before posting.

The story goes like this. I found this dealer ( not in my state ) through a search engine on the net. He had a piece of equipment that I wanted. So I called him and inquired about it's condition. He told me it was in " excellent condition " so I asked him to ship it to me. When I go it I found it was not even close to the condition he told me it was, at least not cosmetically. So I sent him a e-mail back, and requested that he let me return the item. He responded with a " no " He also told me his store policy does not allow him to take back used times. I have sent him another e-mail with a little more firmness requesting that he take the item back. I am waiting for his response.

In the mean time in case this turns to push and shove. What can I do if I need to force the issue ( legally ) to get the item returned and get my money back.

thanks