Krell SACD Standard problem


Hi, I bought a Krell SACD standard about a year ago. Very happy with its performance BUT over the past few days, during disc playback, music suddenly stops and I get a flashing "DISC" sign on the display. Tried the Burt Simpson solution of switching it off and then back on but after a while.. same problem. Help please....I am not very happy as I am located in Greece and it would be a pain to ship this thing to the States for service work plus I have paid about double what people in the States are paying to get hold of this piece of mac(rap)hinery.
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Showing 2 responses by nsgarch

Sounds like the laser isn't tracking properly which could be (most likely, but not exclusively) due to:

1.) the lens is dirty, unlikely, but if you can get to it, clean with a q-tip just barely dampened with alcohol, or

2.) the transport rails (that carry the laser pickup carriage back and forth) are dirty (more likely) and or the lubrication is dried out. Clean with a q-tip dampened with Ronsonal lighter fluid (naptha) or if you cant get that a little gasoline or kerosene, and wipe with a dry q-tip. Try it first without adding any lubricant. If it works leave it alone. Otherwise, dampen a q-tip with some light sewing machine oil or similar, and lightly (and I do mean lightly!) wipe th rails with it.

If none of this works, the problem may be elictrical rather than mechanical, but that would be rare.
Sounds like Aplhifi has it right. You might want to contact him/her for more details.