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iTunes can't find Network Storage

I am stumped by this problem.

Had iTunes on my old HP PC with music library of about 40 GB stored on Network Associated Storage (Netgear Ready NV+). Usually controlled this using SONOS...worked great. New ripped CD's were deposited in right files in NAS iTunes volume. Everything great.

Then my PC got stolen. Now have new HP PC with iTunes 8.0 and want to access the NAS hard drive iTunes music files. But nothing seems to work.

In iTunes Edit/Preferences/Advanced/iTunes Music Folder Location I use browse to insert the network location \\102.168.1.8\iTunes. iTunes hangs up. Always hangs up when I try this.

When I press on the left sidebar Shared iTunes Server...nothing happens.

For whatever reasons, the new empty iTunes software does not see and will not access the NAS iTunes folder.

BTW, Apple tech support tells me they do not support iTunes. Lovely.

Any suggestions...what am I doing wrong?

Glenn
gsherwood53

Showing 2 responses by gsherwood53

gsherwood53 OP
23 posts
 
Thanks for these suggestions. I will certainly try all these.

Yes, the NAS path was a typo...it is 192.168.1.8.

Thanks again
Glenn
gsherwood53 OP
23 posts
 
BTW, should have mentioned...Windows (XP Pro) does see the NAS. The NAS and its folders can be seen on My Network Places (which includes the iTunes and other files).

Also in Itunes Preferences Advanced iTunes Music Folder location, the NAS iTunes path is also shown, but as I said, iTunes would not accept the network path, and hangs up.

So it seems, Windows sees the NAS iTunes location, but iTunes does not.

Thanks again.
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