How many CaryAudio techs does it take to replace a lightbulb in a CAD-211FE?


I called tech support to ask about a replacement light bulb for my 211FE. Initially they told me I could get a replacement at Radio Shack. This morning, they suggested that I ship the amp back to them. 
WTF?

Steve Witek 
5:05 AM (2 hours ago)
to me

Hi James,

If you need to have the bulbs replaced we certain can provide the service. 

If you would like is to perform the work please visit our website and request an RMA #.

Here is a quick instruction set on how to obtain an RMA# using our website. 

Please print the instructions and then go to our website caryaudio.com to complete the process.


128x128swingkid

Showing 1 response by brownsfan

This sort of thing is very frustrating.  However, thing about it from their point of view.  If they tell someone how to replace a bulb, and the owner gets ahold of a cap and gets a 1000 V zap, it makes them vulnerable.  There is no upside for them.