Dan,
This is one of the reason I use my own account when shipping, meaning when I either drop a package off at Fed ex or UPS the package is already marked with a pre printed label generated from my computer. The file is maintained in my account for my records. They Charge my account and I pay it accordingly. I am the one who states the approx. wieght and value of the package. If there is a mistake it's my fault. The driver or the person at the desk just take the package and say have a good day.
If you reciept states you paid insurance of $3,000 and your amp is destroyed during shipping you should recieve the amount the amp is worth. I guess you had to prove the value since you got $2,000 so far.
Once I received a damage package I had to do some leg work for the seller, but I got to keep the device and got most of my money from the seller. It worked out well for me.
Is Fed ex allowing you to keep the amp as well?
Is the amp usable? Take them to small claims as mentioned above.
Good luck.
This is one of the reason I use my own account when shipping, meaning when I either drop a package off at Fed ex or UPS the package is already marked with a pre printed label generated from my computer. The file is maintained in my account for my records. They Charge my account and I pay it accordingly. I am the one who states the approx. wieght and value of the package. If there is a mistake it's my fault. The driver or the person at the desk just take the package and say have a good day.
If you reciept states you paid insurance of $3,000 and your amp is destroyed during shipping you should recieve the amount the amp is worth. I guess you had to prove the value since you got $2,000 so far.
Once I received a damage package I had to do some leg work for the seller, but I got to keep the device and got most of my money from the seller. It worked out well for me.
Is Fed ex allowing you to keep the amp as well?
Is the amp usable? Take them to small claims as mentioned above.
Good luck.