HELP! Large speakers fell over during shipping.


Bought a pair of Dali Euphonia MS5 speakers. They must have fallen over during shipping. They were upside down on the pallet when they got to my house. 155Lbs for each box.
My question is, what could have happened internally? Could drivers be harmed? Crossovers? I refused delivery, but now the seller wants them re-delivered so the insurance agent can look them over. I never took them out of the (destroyed) boxes, but now I’ll have a chance to, and check them out. What should I look for (even if they still sound good)?
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Showing 1 response by laylaandsam

Hello Sir,I’m really sorry to hear about your situation.But after driving tractor trailer for almost 20 years,this does not surprise me at all.Most times when freight is loaded,the pallet is pushed up to the one in front of it,rarely strapped in.Any top heavy freight runs the chance of falling forward,or to the side,I’ve seen it literally hundreds of times.The forklift loaders run on a tight schedule,usually many trailers to load in one shift.In a perfect world,this wouldn’t happen,but like I said,it does every day,I’ve seen it in my own trailer happen,without any evasive moves on behalf of the driver,gravity is tough on freight.The bottom line,it’s up to the original shipper to wrap the heck out of the pallet to keep everything intact.Don’t blame Estes,because odds are it would tipped over no matter what shipping company you used.I hope this opinion helps in some way,you or everyone else someday.  John