2. amps-preamps
  3. 173625-19979

FEDEX keeps destroying my New CARY 805RS Monoblocks - What can I do to prevent Nightmare?

Hello members,

I really need your help to resolve this issue that has been going on since 12/14/2021. It is now 1/1/2022 and I still have only 1 amplifier that is working and hopefully NOT damaged.

I noticed that many of you are very fond of the Cary 805 monoblocks.
I have purchased a pair and have had 3 amplifiers destroyed by FEDEX Ground.
Any idea how I can get one without having the AMP DESTROYERS ruin them?
CARY ships them in WOODEN CRATES and they still are damaged.
FEDEX also totally ruined one of them by sending it via truck to MINNESOTA - 1280 MILES IN THE WRONG DIRECTION !!! I live in NEW JERSEY.
What would you suggest?
Can I force FEDEX to ship them by AIR to Newark airport? FEDEX CLAIMS/REVENUE SERVICES TOLD ME yesterday that the shipper can request this if FEDEX truck delivery keeps damaging my sensitive electronics.


Should I drive to North CAROLINA - 600 MILES IN ONE DIRECTION?

The FEDEX drivers are NOT able to left the 130 pound wooden crate off of the truck or into my house. Many of the trucks don't even have a hand truck and if they do, the drivers refuse to use them.

One delivery person actually tried to hoist the wooden crate from the driveway onto his shoulder. I stopped him before he fell over backwards!

CARY has been fantastic, but FEDEX is making this into a never ending nightmare!

Any help would be greatly appreciated!

Thank you,

Mike

 

rodagon

Showing 4 responses by ghdprentice

ghdprentice
6,362 posts
 

I buy stuff from a dealer. He gives me a demo unit to try. If I choose to buy it, he orders it, delivers it personally, and sets it up. If there is an issue, he always makes sure I always have an operating system, and he fixes the problem behind the scenes.

‘’if your spending thousands of dollars why it should be stressless.

 

Life is too short for unnecessary stress and BS.

ghdprentice
6,362 posts
 

Honestly. I would do the road trip. Go excuse to relax and see some countryside and destress. 

ghdprentice
6,362 posts
 

I try to avoid receiving stuff from FedEx. I try not to be overly opinionated on companies. But I hate FedEx. I keep getting into the darn “signature required loop” , they offer no way out (like UPS does), and frequently they just loose stuff… there technology falls further behind every month.

Years ago they were the envy of the fast delivery service. I integrated our shipping systems (semiconductor manufacturing) with their shipment software to ship worldwide… but they have lost it.

ghdprentice
6,362 posts
 

Congratulations Mike! My hat off to Cary. That shows commitment when an executive drives hours to meet a customer.

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