Well, this is depressing. I just sent two packages this morning via FedEx Ground. I've had flawless service from them over the past 5 years. We'll see what happens this time and I'll report back if the thread still exists.
Fed Ex Ground Shipping Woes
I've had two situations over the past 3 months where FedEx has caused shipping damange. I have had zero prior issues with them in the last 4 years. They immediately rejected the claim on the first item (packed in the OEM Box with original packaging materials and cited "insufficient packaging."
I learned quickly and recently had a seller professionally package an amp that was being shipped to me. The professional packer used a double-boxing system with at least 4 inches of rigid foam and Styrofoam peanuts. Shippers typically require a minimum of 3 inches of insulation around the unit.
To make a long story short, FedEx managed to managle the outer shipping container, mangle the inner shipping container, and damage the unit.
I'm at a loss for words......
Has anybody had better luck with one of the other couriers or any tips? I thought that both the seller and I did everything humanly possible to ensure safe delivery.
I learned quickly and recently had a seller professionally package an amp that was being shipped to me. The professional packer used a double-boxing system with at least 4 inches of rigid foam and Styrofoam peanuts. Shippers typically require a minimum of 3 inches of insulation around the unit.
To make a long story short, FedEx managed to managle the outer shipping container, mangle the inner shipping container, and damage the unit.
I'm at a loss for words......
Has anybody had better luck with one of the other couriers or any tips? I thought that both the seller and I did everything humanly possible to ensure safe delivery.