Denon Service... Yeah or Nay?


I am getting ready to trade my Marantz DV9500 up to a Denon DVD 5910. I have received excellent service from Marantz thru the years and am only trading because the performance of the Denon is so much better. But I have heard from a few that Denon service is, well not good. I have tried contacting them all week via phone and e-mail and no response. Any Denon owners out there wish to share your experiences? It would be greatly appreciated.
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Showing 1 response by stvncar

i had a cd player serviced by denon and they were outstanding. it was a 12 year old player, though, and cost more than i should have put out. since you are buying a good quality product, why are you worried about the service?