Could I be a Retail Wretch?


I started a discussion here this morning to get some feedback on whether an external DAC would make an appreciable improvement over an internal processor’s DAC. During the discussion, I said that I typically visit a local audio dealer, to experience the equipment and then, comparison shop to find the best deal. The particular dealer I was referring to, emails me weekly, sends postcards monthly and catalogs quarterly. It’s always with an invitation to “see and hear the difference”. So I visit, and occasionally buy some small ticket items. But, when it comes to spending thousands on nationally available equipment, I don’t feel any obligation to limit my shopping to that one location.

When I shared my buying habits with the forum, I received responses that said using any brick and mortar stores to demo and then buying elsewhere “cuzz” it’s cheaper is just plain wrong…

I was surprised at that statement. I’m a value oriented person. I enjoy quality items. But I search for them at the best price - is that wrong? If there’s no competitive pricing or added value, why should I feel obligated?


gwbeers

Showing 1 response by wspohn

If you owe the shop where you auditioned the gear, it is to be in on any eventual purchase if they are willing.  If you decide to buy, do the research on line and then go and see the dealer and tell them what it will cost you if bought elsewhere (be sure and include all costs including shipping) and ask if they can get anywhere near that. If they match it, buy from them. If they get close, consider buying from them, as the back up from a dealer you bought from is worth more than from a remote seller who probably doesn't give a damn once your payment went through.

I have had great luck doing this - the dealer appreciates my point of view and the fact that I feel obligated to give them a shot at it, and in the event that there are issues with the gear, local support beats remote hands down.

Smart dealers realize that it is business they otherwise wouldn't get and usually offer a better price. If they don't, at least you offered and needn't feel guilty.

I have also had great luck in calling out of province dealers 500 km away and telling them that I am going to buy a particular unit and can do it out of the US or from them if they give me a similar price.   Never been turned down.  There is always a lot of gear with no local representation  that one might want to try.