Where we disagree is that having a center channel is crucial and having back loudspeakers are also something that is going to add a lot into the effect of creating a believable sound field which if done correctly will help immerse the listener in the action.
Right. So rather than let this slide by as a simple disagreement let's analyze it a little and hopefully educate so people can decide for themselves.
The reasoning behind the need for a center channel is simply that people in a movie theater are seated all over the place. A believably rock solid center image and soundstage only works from the sweet spot. People seated far off-center, instead of hearing dialog coming from the screen between the speakers it will come from whatever speaker they're closest to. This of course will ruin the illusion we want to create.
For this reason and this reason alone a center channel can help, if and only if you want people sitting all over the place to hear dialog as coming from the screen. Everyone with seating for lots of people should probably at least consider a center channel for this reason.
So for people with lots of seating, or with seating everywhere but in the sweet spot, it might make some sense to have a center channel. Have you mentioned this, audiotroy? You may well have. Its a weakness of mine to avoid wasting my time reading the posts of certain exceptionally boorish misinformed serial posters. So if I missed it please let me know.
In fact no, I want you to let us all know either way. Am I in fact stating things accurately? And are you in fact informing your customers? Can you direct me to the post where you covered this? Answers. Please.