Class Action Suit against UPS?


How many of us are getting our Audio Equipment Destroyed by United Parcel Service. A brand new BAT amp claim was denied even though UPS lost it for two weeks. Although FEDX costs more, they take better care of Audio Equipment. Anyone having problems with UPS?
jcov

Showing 3 responses by hellohifi

Fed Ex dos not "cost more" than UPS.
Compare FED EX 1, 2, & 3 day to UPS 1, 2, & 3 day.
Compare Fed EX ground to UPS ground.
Same prices, more or less, and Fed Ex is often LESS.
If you ship fragile equipment that isn't packed well (and often even when it is), by a rough ground service, and it gets damaged, don't be surprised. We shipped 1,000+ hifi packages in 2000 and had *1* claim for damage. We do NOT use UPS and rarely use Fed Ex. Use DHL is possible, but with out an account and a volume deal, they are expensive (with it their next day rate is usually less than UPS 3 day).
Using ground? Double box & quadruple pack it, be prepared to wait, & wait, & wait, or do NOT use ground.
Fed Ex claims vs UPS claims--------------------
We had one ship claim in 2000, and it just happened to be with Fed Ex.
They are being very difficult with this rather small (under $300) claim.
They seem to have adopted the practices of RPS, a company they merged with (or bought).
RPS was incredibly terrible to deal with (on damage, claims, pick ups, billing, you name it).
Fed Ex seems to be doing the same thing, not as bad, but 80% of the way there. Too bad.....
To Nordostman.. "( +0, 0, -0)". "Will you please get" a shipping clue......................
..................................
When threads get started about shipping we always get ASKED to participate.
We know more about shipping hifi than ANY member on this site.
There is nothing that is "junk: about our ship posts, you just don't like us, and that's your hurt feelings problem (LOL!), but it has nothing to do with the content of our post.
Our shipping dept puts other dealers in ah, along with our ship record (99.9% positive).
We have 16 different shipping accts (you probably haven't even shipped 16 hifi items....).
Don't waste our time and you won't find us "difficult", as our 450 feedbacks clearly imply.
According to your feedback, you don't deal with ANYONE on this site: ( +0, 0, -0).,
so who exactly are you to be commenting on a thread about shipping hifi?
Did you ship over a 1,000 items last year? Did you even ship 1?
If YOU don't like our few posts, then vote them off, that's how it now works.
BTW, what exactly did you buy from us? Answer: The same as your rating; NOTHING.
Closing statement: If members double box & quadruple pack their ground
shipments you will rarely have trouble, but few go through this trouble.