Charging A Fee To Demo An Amplifier In A Brick & Mortar Store


I Saw a pair of pre-owned tube monoblocs for sale on an onlline forum for around $17k.
The seller has a retail store for hiigh end audio. The seller mentioned that there will be an up-front fee for the demo if a prospect comes to the store the amps are not purchased. The demo fee may also be used for credit towards any purchase in the store.

This is the first time I’ve ever heard of this. Is this now a common occurance in high end audio stores? I sent a note to the seller asking what the demo fee amount was....two weeks and I didn’t get a response.

Does anyone know what amount of fees are charged for a demo?
128x128mitch4t

Showing 1 response by mrdecibel

Back when I was in the industry, and even more recently since then, I have experienced and heard stories of people going into shops ( by both the shop staff and the listener ), listening for hours, and then, the listener leaving, only to buy the auditioned products, elsewhere, likely for less, either new or used ( off of the internet, or another store ), leaving the store who did the demo, without a sale. This goes on...we all know it. The policies are there for a reason. And, it does rid of the actual tire kickers. Knowing the policies before you enter, will determine what you do. I feel bad for the brick and mortar stores today, as they are up against an invisible enemy, the internet. In this case, it was product that was packed up and boxed ( what I understood ). Should be no different than a restocking fee, as per Tekton, Schiit, and others. Not worth getting angry over. Make up your own mind.Enjoy, have a good day, and stay safe.