I’ve been auditioning & buying a variety of cables and a few components for about a year, and have been very pleased . Admittedly, the main reason for my contentment is working w the same salesman/advisor; an extremely knowledgeable, patient, and pleasant gentleman named Jason Ressler. His advice & customer support quite simply, couldn’t be better.....& I’m no easy customer. Almost every item he’s recommended has delivered a substantial(sometimes dramatic) improvement to my system. Their prices are def not cut-rate discount, but I’ve found them to be quite competitive. The very few minor problems I’ve had w them have been resolved quickly & amicably to my satisfaction. YMMV.
Caveat about the Cable Company return policy
I naively thought they had a liberal return policy and bought a few ethernet cables thinking I could return them if they didn't work out for me. Turns out in the fine print of the return policy you can only return interconnect and digital cables that are 1 meter and speaker cables that are 8 feet. Anything else is by their definition "non-standard" and therefore non returnable. That is despite the fact they have numerous lengths you can choose from their drop down menus and the company I bought from (Chord) lists the 5 meter cable I bought as a standard length,
here's the kicker.. you can only return speaker cables that are 8 feet but they sell them by the meter, so it is impossible to return an 8 foot speaker cable because they don't sell any. Lesson learned, read the fine print
here's the kicker.. you can only return speaker cables that are 8 feet but they sell them by the meter, so it is impossible to return an 8 foot speaker cable because they don't sell any. Lesson learned, read the fine print