Can't get the M2Tech Hiface Drivers to download

Yes, I have done that thanks Tgrisham. I am beginning to wonder if the problem is with the Hiface itself.

Well, I must be doing something wrong. It says that it has successfully downloaded but the only place it shows up is in "downloads" and that tells me that it should be going somewhere else. I did this last year with no problems and see that the original download is still in the Mac with my latest endeavors showing up as modifications. There must be one more step to get it out of downloads and into the proper place. My Midi set-up will not recognize the Hiface at all. Last time it recognized it immediately. It was almost "plug and play"

Almarg: I did unzip the file and it gives me the installation program so I followed through with that (again and again like a circle) and the same thing starts all over again. It seems that there has to be a way to move the dmg file from "downloads" to another part of the Mac. This is so frustrating because the first time I did this back in March it was almost automatic - no muss no fuss.

Almarg: That is a good idea - I will give it a try. Thank you

Pettyofficer: Thanks for the input. M2Tech is NOT showing up in the list of applications. Neither is it coming up as an option under Audio Sound options or Midi Set-up so my guess is that the drivers are simply not loading properly. I have followed all of the suggestions offered by Almarg, Tgrisham and others without any luck (they were excellent suggestions) so I will just keep hammering away until something positive happens. I appreciate all the input - really! I am totally frustrated at the moment and need to give it a rest.

There is one other option still untried: The disc that came with the Hiface. I will find a friend that has a "slide out" CD tray on their computer and see if I can burn a copy to use in my Mac. The disc is one of those really small sized ones and for sure if I stick it in the iMac it will never come out again.

Pettyofficer: Here are the details: First, this is a modified unit from John Kenny in Ireland. The first unit from him worked perfect but that is the one that I think was fried in the thunder storm. Immediately following that storm the Mac no longer recognized the Hiface, however, the port is still good because my pop pulse functions perfectly through it. The charger unit that was a part of the modified version had/has a surge protector function and still works just fine. The Hiface batteries still function so I am dubious that it really fried the Hiface. Second, I got a second Hiface from John and the Mac would not recognize that one either. I have changed ports, cables, etc., everything you can think of. No where does the Mac show the downloaded drivers - no where. It shows my HP Printer Drivers with no problem.

Jamscience: Today I converted the small sized driver download disc that came with the unit to a full size unit (so I could use it in my Mac) and ran the download again. Nothing! I can't find the download anywhere. Maybe you are right - the problem is with the Hiface itself.

Many thanks to both of you for your suggestions - I take them seriously.

Thanks for that idea John - Yes, I have a PC also and will give it a try. Never thought of that. I really don't think that there is anything wrong with the Hiface itself or your work - it has always been good. I have been unable to get the drivers to download so until I can accomplish that I have to assume that the Hiface is good. I even tried using the Hiface unit itself without any connections to the mods but with no luck.

Dweeb4 I am going to start with your suggestion to test the Hiface on another PC just to see if it will work elsewhere - an excellent idea and will keep you posted via E-Mail. Thanks for staying in touch.

Pettyofficer: Thank you also for your comments, I cannot find the "attached devices" section that you referred to. Perhaps in my OSX (10.5 Leopard) it is called something else. There doesn't seem to be a hint of the Hiface anywhere in the computer at all. I would have expected to see it under applications.

Pettyofficer: Many thanks for your comments. They are well taken. I will take those steps.