I too have had this issue with my CD2s. Originally, I purchased a CD2 and within 6mo. I had issues with the Phillips drive. My dealer contacted USA Tube Audio and they exchanged the unit and upgraded it to a CD2s. 9 months late same issue. Exchanged to another CD2s. Again, another year or so later SAME issue! Now, I`m out of warranty. My dealer suggested I contact USA Tube audio directly.
Long story short, they took good care of me. I had to pay for the out going shipping, nothing else. In fact, after the work was complete and was fully tested they return shipped overnight express! It`s been about 2 to 3 years NO Issues.