2. misc-audio
  3. 133194-55004

Audio Horizons fuses.... won’t buy them again...

I’ve bought 5 Audio Horizons Platinum fuses a couple of months ago, for my amps, speakers and DAC.
Three days ago, coincidentially, the 5A fuses on my mono amps (Rogue Apollos), blew at the same time on start up. Replaced them with the OEM fuses, and everything works again.
I have a very good electrical installation, with independent lines for each amp, a no surges or anything strange occurred. My speakers, Evolution Acoustics MM3s are always ON, and nothing happened to the fuses on them.
I emailed Joseph Chow inmediately and his response was to send the fuses back to him (at my cost, I live in Ecuador...), to repair them for $70/each, plus shipping.
I have paid $138 for each fuse in October, and no warranty?... what a shame!!!
Won’t buy these fuses again, NEVER!!!
128x128leog2015

Showing 4 responses by tubegroover

tubegroover
2,320 posts
 
I'm with you Viridian. A fuse has a designed purpose. If it is doing anything less than that, faulty design for example what exactly is the point, improved sound at the possible risk of equipment damage? 
tubegroover
2,320 posts
 
Maybe Audio Horizons might just practice a bit of "love" as well. No warranty on a  138.00 fuse and a cheerful and presumably empathetic offer to "repair" for the generous price of 70.00 each plus shipping? Some of us clearly get it Geoff. You say don't be a rube, i say don't be a chump to such overt greed.  It's principle not sound. 
tubegroover
2,320 posts
 
I get the program Geoff loud and clear. What isn't clear because it hasn't been made clear is when the warranty clock started and when the fuses blew other than immediately upon installation. Bottom line is IF the tube purchased is the same value as what is specified by the manufacturer why is it failing so early but MOST important to the point I attempted to make, did Mr. Chow even inquire or ask questions or was it no problem, ship them back and I'll "repair" them at 70.00 each
plus shipping. The fuse blew when installed. Clearly this is more than about warranties.  What don't you get about that?
tubegroover
2,320 posts
 
Hey Geoff check the op opening to the thread and the subsequent post by the op that it takes 30 days to ship to Equador, duh. Besides you miss the point which is hardly unusual for you. 
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