Audio Horizons fuses.... won’t buy them again...


I’ve bought 5 Audio Horizons Platinum fuses a couple of months ago, for my amps, speakers and DAC.
Three days ago, coincidentially, the 5A fuses on my mono amps (Rogue Apollos), blew at the same time on start up. Replaced them with the OEM fuses, and everything works again.
I have a very good electrical installation, with independent lines for each amp, a no surges or anything strange occurred. My speakers, Evolution Acoustics MM3s are always ON, and nothing happened to the fuses on them.
I emailed Joseph Chow inmediately and his response was to send the fuses back to him (at my cost, I live in Ecuador...), to repair them for $70/each, plus shipping.
I have paid $138 for each fuse in October, and no warranty?... what a shame!!!
Won’t buy these fuses again, NEVER!!!
128x128leog2015

Showing 22 responses by geoffkait

You thought about it long and hard? Whoa! I trust you didn’t hurt yourself. I guess I’m not everyone’s cup of tea. That’s the way it goes sometimes. Comments accepted. Like the flowers.
Back when I was a dealer for the original $16 Intelligent Chip, which was good for only 10 treatments before it ran out of steam, I offered a recharging fee of $25. Was that wrong? 😳
Not to beat a dead horse, all the angst and anger regarding the Audio Horizons fuses could have been avoided by staying within the 30 day guarantee period. Problem solved.
Don’t worry. It’s obviously some new ill-conceived troll tactic designed to make everyone feel worried. Don’t worry. Be happy! 😛 There is no joy in Mudville today. 😥
Georgehifi
You can search for the origins, as I posted these up years ago, when all this fuse snake oil started.

Uh, George, aftermarket fuses came out almost 20 years ago. You know, when you were just starting to shave.
Expectation bias, like placebo effect or any other psychological effect you wish to name, can easily be eliminated from consideration as the cause by careful testing and listening. It’s not really that difficult. It’s not rocket science. 🚀 In fact, blind testing is one of the war horses  🐎 of the pseudo skeptics Handbook. You won’t see the detractors ever actually getting down to brass tacks, even their beloved blind testing, as they’d rather fight than switch. I don’t expect to see an apology 😢 coming any time soon from George or any of the other pseudo skeptics. What would they say to the other pseudo skeptics? “Gee whiz, guys, I musta buckled under the pressure.” I’m little surprised the naysayers haven’t pointed to aliens or group hypnosis or even some massive global conspiracy as the culprit.
Hey, whatever, guys. Looks like this fuse stuff is for high enders only. Good luck with whatever. It appears somebody’s following the wrong sheep.

🐑 🚶🏻‍♂️🚶🏻‍♂️
Yeah, but ordinarily people increase the value by only .25A or maybe .5A not a full Amp. But maybe someone somewhere has, who knows? The other thing is no one seems to know exactly WHY the aftermarket fuses blow. I also recall even stock fuses blow prematurely so who knows?
I don’t recall anyone going up a whole number in fuse rating. Especially if the fuse rating was a low number. That would be taking an unnecessary risk. 


tubegroover
I get the program Geoff loud and clear. What isn’t clear because it hasn’t been made clear is when the warranty clock started and when the fuses blew other than immediately upon installation. Bottom line is IF the tube purchased is the same value as what is specified by the manufacturer why is it failing so early but MOST important to the point I attempted to make, did Mr. Chow even inquire or ask questions or was it no problem, ship them back and I’ll "repair" them at 70.00 each plus shipping. The fuse blew when installed. Clearly this is more than about warranties. What don’t you get about that?

Whatever.
Huh? I know it takes 30 days to get there. But the clock doesn’t start ticking until it gets there. That’s the whole point. The customer thought the travel time was part of the trial period. He still exceeded the 30 day period. Get with the program.
Huh? Are we still talking about the same fuse? I thought Audio Magic was the only one with liquid inside. You mean Audio Magic is not the only guy who drills teeny tiny holes in the fuses? Could I be wrong?
Whatever. You said it yourself. It came with a 30 day money back guarantee. Like almost all fancy fuses do. Don’t be such a baby. 
Uh, you probably weren’t following the discussion carefully but the customer exceeded the money back guarantee period of 30 days. Duh!
George, you just don’t get it. Audiophiles want fuses that sound good. Haven’t you been paying attention? They don’t want some cheap jive fuse. They’ve been there, done that. That’s why audiophiles have bought ten thousand aftermarket fuses since they first can out almost 20 years ago. Don’t be a cube, rube, go ape! 🤪 Holiday tip: resolve for the New Year to try an aftermarket fuse for yourself. See what all the hoopla is about. Don’t be a hater, be a lover. And be sure and try both directions.
One can’t help wondering if a Beeswax fuse blows up does it spray beeswax all over everything?

viridian
If only one in 10,000 fails why is the warranty only one month? Only in audio and politics do you find these kinds of disconnects IMHO.

Geoff, I don’t think that the point about UL listing is moot at all. The AH fuses are apparently not UL listed and may be out of spec. I would prefer a UL listed, or ISO certified as someone else mentioned, fuse in my gear and if Isoclean is UL listed that’s great. I also prefer UL listed plugs and outlets. There is a reason that electrical connectors are safety tested and rated.

>>>>Not to belabor the point unnecessarily, the UL issue is moot because all types of fuses ocassionally fail, even stock fuses, you know, Littelfuse and Bussman. It’s not the fuse’s fault if it blows — as far as we know. Aftermarket fuses have been with us for almost what, 20 years? We have know FOR ALMOST 20 YEARS that sometimes the fuse rating must be increased somewhat to prevent premature blowing. Problem solved. 

As I pointed out previously, if there was an issue with a fuse’s manufacturer, the manufacturer would be subject to legal repercussions, perhaps. But that has not happened. As least not to my knowledge, and I have been following the subject rather closely for many years. A fuse blows sometimes. That’s what a fuse is supposed to do. And when it blows it PREVENTS DAMAGE TO ELECTRONICS AND FIRES.

To the OP, Your warrantee ran out. Get over it.
Addendum: the point about UL is actually moot. If someone is dead set on getting an aftermarket fuse but demands UL fuses, look no further than ISOCLEAN fuses, which have been around like forever and are UL listed. And they sound good. Problem solved. The only thing to fear is fear itself. 🤪
It coulda been anything. The whole amp catching fire thing is strictly anecdotal. You are correct, it might have been anything. If aftermarket fuses or ANY fuses caused fires they would have been litigated out of business a long time ago.
Whoa! Let’s not get crazy. 😜 Nobody has even lost equipment or had their house burn to the ground. The fuse failures for whatever reason prevent that. Even aftermarket fuses. 
Uh, the clock starts ticking from the time you get the fuses, not when they’re shipped. Hel-loo!
Most aftermarket fuses come with 30 day money back guarantee. Only one of the 15 aftermarket fuses comes with 60 day money back guarantee. You exceeded both the 30 and 60 day periods. So, you’re actually lucky Audio Horizon will replace or repair your fuses for less than the original cost. Sounds like he was doing you a favor. This could just be a case where you need to increase the fuse rating, as others have noted.

There is no free lunch. 🍔 🍟 🍪 ☕️