i deal with HD tracks regularly. A couple of times I have had dnl issues, but they quickly responded to my emails and took care of any issues. Most of my download issues where on my end. I download the downloader app each time I purchase a file.
A warning about hd tracks
HD TRACKS IS ONLY IN THE BUSINESS OF COLLECTING MONEY FROM YOUR CREDIT CARD AND SENDING YOU NOTHING, UNABLE TO CONTACT BY PHONE, E-MAIL, ECT. ORDER NOTHING FROM THEM, SCAM RIP-OFF!!!!