Audio Technica ART9 sounds awful


I have a new ART9, maybe 2 hours on it.  I used to run a Dynavector 10x5.  With the ART9 the bass is very tubby or exaggerated.  The soundstage is shifted to the left.  I never heard either situation from the 10x5...nor is it consistent with cd of same albums.  It really sounds terrible. 

I've checked the cartridge out and nothing looks out of the ordinary.  The vtf is set at 1.8...experimented with 1.7, 1.9 and 2.0 just to see.  No luck.  VTA has the arm visually level...I've experimented with different angles.  No luck.

Turntable:  Basis Audio 2001
Tonearm:   Basis Audio Vector III
Rogue Ares:  Phono stage (set at 100 ohms)

The system has not changed other than the cartridge.

Any suggestions or ideas about how to correct the problem?

Thx


safebelayer
mreeter, I think your situation very much matched mine.  It's not a phase issue unless AT miss marked the posts.  I'll be sending mine back if the seller will accept it.

Thank you to all have offered help.
Hi Safebelayer, with all due respect, why not reverse one speaker lead as one poster suggested just to find out? The tubbiness and sound shift can very much be caused by that very thing and it would take a minute to find out for sure. If it is worse, by all means return the cartridge. Most non-return policies do not apply to defective units. Be sure to post your result, one way or the other! Good luck. - Andy

I did some work on the azimuth and the vta.  Seems to have taken care of the problem.

Thanks to everyone for their 2 cents...most helpful and supportive
safebelayer ...

Now that the cartridge is working properly, what are your impressions??

Frank