I started with the Classic 1, then a Classic 2.5, and a big BAT Phono Pre running an SS Voice. I then upgraded to a Prime Signature and an SS Helios with the same VK-P6SE and since added the 10" Fat Boy, Tru-Lift, Avenger Reference Feet, ADS with HRX pulley and
Periphery Ring Clamp.
With each upgrade I noticed an improvement, some subtle and others major. Adding the 10" FatBoy tonearm was the most audible upgrade with the Reference Feet next. The bass is robust and clear, mids and highs are balanced in tone and detail. I have achieved, from within my budget, the best I can do. And, I am very happy with it.
VPI as a company is a different story. I agree that it is often times very difficult to reach someone knowledgeable since Marc left. Now it's a crap shoot who you get and if they know anything. Jose acts like a gate keeper with strict orders not to let anyone in, in fact he wants to be the "be all" to people and his knowledge of the products and audio is very limited. He wouldn't let me talk to Matt so I sent Matt a Personal and Confidential letter. He responded through Mary, sending me the stuff Jose couldn't get his act together on. I won't go into the litany of screw-ups on getting the FatBoy and Reference feet.
Finally everything is settled and I am once again a happy camper enjoying the tunes.
With each upgrade I noticed an improvement, some subtle and others major. Adding the 10" FatBoy tonearm was the most audible upgrade with the Reference Feet next. The bass is robust and clear, mids and highs are balanced in tone and detail. I have achieved, from within my budget, the best I can do. And, I am very happy with it.
VPI as a company is a different story. I agree that it is often times very difficult to reach someone knowledgeable since Marc left. Now it's a crap shoot who you get and if they know anything. Jose acts like a gate keeper with strict orders not to let anyone in, in fact he wants to be the "be all" to people and his knowledge of the products and audio is very limited. He wouldn't let me talk to Matt so I sent Matt a Personal and Confidential letter. He responded through Mary, sending me the stuff Jose couldn't get his act together on. I won't go into the litany of screw-ups on getting the FatBoy and Reference feet.
Finally everything is settled and I am once again a happy camper enjoying the tunes.