I don't know whether it is true that the packages are mishandled in shipping but I can tell you that the delivery of my packages from the USPS as been atrocious. I finally had to file a complaint with the post office because the postal delivery people were lobbing the packages from a set of stairs onto my porch, from a distance of about 20 feet. I have a small dog that barks and the guy was afraid to approach a closed and locked door. So he just threw the packages. This went on for sometime until I complained directly to the postal service. I have never had this happen with Fedex who is my preferred shipper, cheaper than UPS ground and generally faster too.
