used when promised new


I ordered .5m pair of Cardas Golden Reference interconnects from an Audiogoner We negotiated through email and came up with the price of $375 NEW. Well, I got the cables, timely, but they are not new. They are in absolutely fabulous condition, but they are definitely not new. They were also packaged poorly with no Cardas literature. No nothing. I emailed my disappointment, and have not gotton a response yet. This is going to be my first time giving a negative response on "feedback." Isn't this appropriate, even if amends are made. Am I being fair? Is there, really, any reason to hear an explanation? Even if he makes good $$wise, he still lied to me. I would appreciate feedback from you guys.
thanks in advance,
warren
128x128warrenh

Showing 2 responses by bob_bundus

neutral feedback with a cautionary warning to the seller that "new" does not mean "used - good". Even an "as new" would have been acceptable, but you were definitely mislead. Would also be interesting to know who you were dealing with Warren. Point the seller toward this thread, & if still no response then please name names.
based upon this newly revealed information I retract my previous comment regarding neutral feedback & now in fact side with the seller, who should if anything have received POSITIVE feedback. The buyer can still post a positive followup, although not completely within the guidelines of one feedback per transaction, that could be overlooked & in this case would probably be the right thing to do.