to examine the negative,
how do you personally know for sure it was working fine before shipping?
if fine there, but not now here, it was received 'damaged', the selller/shipper is responsible.
Is there a return/refund period? I would be very firm, in writing, to seller about the fact that it was received damaged, and if not quickly solved a full refund will be needed,
shipping insurance? insurance purchased by whom? if it comes to that, it is best to return to seller, let seller give you a full refund, let seller deal with shipping insurance, very often un-successful.
best of luck,
sometimes we let keeping a supposedly 'great deal' influence our decisions, what would you do if it was new, or full price?
how do you personally know for sure it was working fine before shipping?
if fine there, but not now here, it was received 'damaged', the selller/shipper is responsible.
Is there a return/refund period? I would be very firm, in writing, to seller about the fact that it was received damaged, and if not quickly solved a full refund will be needed,
shipping insurance? insurance purchased by whom? if it comes to that, it is best to return to seller, let seller give you a full refund, let seller deal with shipping insurance, very often un-successful.
best of luck,
sometimes we let keeping a supposedly 'great deal' influence our decisions, what would you do if it was new, or full price?