Tube Pre amp noise


I just purchased a used tube pre amp and notice a hiss, snap crackle and pop comming from the tweeters. Speakers B&W 801 matrix 11's. No noise at all when I plug my Bryston into the system..anyways, two sets of brand new tubes were tried and still the exact same noise comming from the tweeters. Two 12AU7 and two 12AT7 tubes used in this pre. If I turn the gain up on the preamp the noise does not increae in volume. It will play music that sounds OK. Just this hiss, snap crackle pop at low level is unacceptable..Any ideas what may be causing this noise?
hyvoltage

Showing 1 response by rower30

Two cause; if the noise is variable, it is in the gain stage and may not be a tube, especially if it is both channels. I doubt both tubes went bad. But, you say it is constant.

It sounds like the noise is after the gain stage since it is constant volume superimposed on the signal. That would tell me it is a final output tube(s). If it is ONE channel, switch the two output tubes to verify the noise changes channels / follows the tube. Or, did the noiser tube change sides?

If it is thermal shot noise or plate grid voltage noise that you hear it won't amplify. Be sure you know which tubes are in the final output stage (past the volume control).

Experts are here to help if you give the model number of your pre amplifier. And, the manufacturer can quicky identify your problem in short order if it is a tube issues and not the high-voltage stage driving the tubes (that will need service).