Scraping sound coming from Theta Transport


Why do some cd's make a strange sound like somethings scraping inside my Theta DaViD? I actually own two of these units and certain cd's make srange loud scraping sounds during playback. I've check the discs in other players and they play fine, but neither of my Theta DaViDs will play them. Enya, Norah Jones, Sting (DTS disc) Forget it!

If anyone has a clue please chime in. Theta was no help on the phone. They just play dumb, like no one has ever reported this problem before. Maybe I have the only two units that were ever affected?
128x128glen

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Thanks for the info. I am in the market for a transport. I am not getting a Theta.