Hi Kevin; First of all, I have a lot of respect for you and your company's products, and you recently provided me valuable info. on the difference between digital up & over sampling (you've probably read my thread). As you are concerned about negative posts about The Audio Gallery in Lake Oswego (Portland. OR.), and I made one of them, I'll explain: Several years ago when I was in the market for a good DAC, I called the Audio Gallery and talked to both Gary and Cindy-- on the surface both are very nice people. But I live 5-6 hours from Portland, and have little use for in-store demo's anyway, so I asked Gary if he would send me a Muse Model Two for an in-home audition for a week or so. He was absolutely adament, (and even irritated that I had the "audacity" to make such a request) that I listen to the DAC IN HIS LISTENING ROOM (STORE), WITH HIS SYSTEM. Our 'phone call ended on "less than friendly terms". Well, in my opinion, listening to a component under any conditions other than in your own system, and in your own room is meaningless and a big waste of time (except maybe for speakers). So, I called Muse again (I think) and got the 'phone number of ACI in Wisconsin. They were helpful, courteous, and more than willing to send me a Model Two for a TWO WEEK in home audition. I purchased the Model Two after a few days and never regretted it. They were happy and I was happy. As to Gary, his arrogant, superior sounding attitude really left me cold, and I've never had any desire to actually meet the guy. Regards. Craig.
