Qobuz Users Update?

I was a Qobuz Beta Tester and have been using Qobuz for many months and doing most of my listing using their hi-res albums (24-bit/96 and 24-bit/192).   The setup was very easy.  I logged into Qobuz on my MAC Computer and created a Qobuz account.   I signed out and entered the login info on my Aurender N10 Music Server and I was connected to Qobuz.   The Aurender Conductor App interface is very easy to use, and I was ready to start Qobuz Streaming in less than 1 minute.  Connecting to Qobuz was very easy on my Aurender.    I assume connecting using other music servers is the same, but I really do not know.   I have not used the Qobuz computer interface other than for my initial signup.

The album section on Qobuz is very good.  I am able to find most of the albums I am interested in including jazz, blues and classical.  In most cases, I can always find another similar album that I like.   In any case, I can always find something to listen to that I like.  Qobuz non-hi-res albums are also very good since not every album is available on hi-res.

I have favorites on Tidal that, in some cases, are not on Qobuz.  The question is should I keep Tidal?   At this time, I probably will and see how it goes   I prefer to maintain my favorite albums on Tidal.   Of course, I also have favorites on Qobuz and they are a growing list.

Qobuz hi-res albums sound terrific.   Their hi-res sound quality is excellent and is much better than the non-hi-res albums.  Qobuz hi-res streaming is the REASON why you should subscribe to Qobuz.   IMHO, the hi-res sound quality is easily worth the price.   In other words, Qobuz is a recommended music streaming service.  

I have had no problems streaming Qobuz.  I did have some questions and Qobuz Technical Support answered them within 24 hours.  Based on what I am seeing, Qobuz is adding new albums to their catalog daily.   If needed, you can always request Qobuz add an album, or artist, you are interested in.   

As pr my post above, Qobuz Customer Support reports “Please try to delete this from your favorites and put it back again: 0886444614023, Maybe it changed the catalog number”.   

I already HAD deleted the album and re-added and, yes, the content returned.   I am going to forget about it.  

I also agree with david_ten's post above.   As I said above, Qobuz hi-res albums sound terrific.   Their hi-res sound quality is excellent and is much better than the non-hi-res albums.  Qobuz hi-res streaming is the REASON WHY you should subscribe to Qobuz.   IMHO, the hi-res sound quality is easily worth the price.   In other words, Qobuz is a recommended music streaming service.  I also find myself listening more  to Qobuz Hi-Res Albums than Tidal.    I subscribe to both and probably will continue both subscriptions for a while.  We will see.    

Excellent sound quality that is available from Qobuz and Tidal REQUIRES all components to be working 100%.   This includes the streamer, hard drives, modem, router, switch box, Internet signal strength, all other Internet components, DAC, external ISP amplifiers, cables and everything else.   Unfortunately, if some of these components are not working correctly, you are going to get poor streaming results and poor sound quality.    

Any streaming service (Tidal, QoBuz, etc.) requires a fully operational network.  This means your modem, router, Internet cable signal being in range and all other related parts must be working correctly.  

At the beginning, I had serious router issues and several Internet Service Provider (ISP) issues requiring several house calls to repair.  My first router dropped packets and my 2nd router could not handle the streaming load.  My third router, Luxul XWR3100 and XAP1510 KIT, is now working fine.

As was noted above, streaming issues concerning instability, or sound poor quality, usually mean something is wrong with your network.  My ISP Tech updated my in-house cables and corrected the wiring in my outside junction box.

Yes, I had similar instability issues caused by a corroded outside ISP junction box and issues with an ISP down-stream amplifier.  My cable signal strength also needed adjusting (this issue caused my instability and poor sound quality issues).

Streaming requires these parts to be OPERATING at full capacity.  If you have instability issues, I suggest you investigate all the areas mentioned above.   No, it is not easy and requires a cooperative ISP Tech to help identify and correct these issues.  You should also confirm your modem can handle the streaming load.  If it is old, you might need to replace it.  

Once your network is correctly operating, you should be able to successfully stream these services.  Unfortunately, I had all the above issues and it took me several weeks to get everything corrected.  I am now streaming Tidal and Qobuz perfectly with no drop outs or related cable signal issues.  Sound quality is excellent.

It is not easy getting all these parts working.  You have to have patience and contact your ISP for assistance, when needed.  I fully explained my streaming instability issues were impacting my listening to my music and the ISP Tech knew exactly what was needed.  I suggest you start with your router first and then your cable company.  As I stated above, every single part in the streaming chain needs to be confirmed it is working correctly.

My Qobuz sound quality is now excellent and I  enjoying their hi-res albums very much.   Streaming and poor sound quality issues need to have the above mentioned components checked AND, if needed, an email to Qobuz for additional assistance.  Musical streaming is complicated because of the many moving parts that need to be working.  Sometimes it is not plug and play and requires additional research and efforts to get everything work.    Please do not give up.

I hope the above helps.