LYRA DELOS CARTRIDGE TOO BRIGHT, THIN AND SHRILL SOUNDING

@jeffvegas
If the Delos hasn't been modified or retipped by a non-Lyra company, and you suspect that there may be something wrong with it, you are welcome to send it back to us (Lyra) via the dealer that you purchased the cartridge from, so that we can check it over, verify that everything is in good shape, correct anything that is not, or let you know if something has been damaged.

Alternatively (if the original dealer has quit or moved), you can send the cartridge to the distributor in your country, and explain that you want to have us check it over.

We request that you include a short note telling us what you find wrong with the cartridge, being as specific as possible. And perhaps a list of the partnering equipment (turntable, tonearm, tonearm cable, stepup device, phono stage) so that we can decipher if there is an obvious mismatch.

We do this as standard policy; it shouldn't cost you anything other than getting the cartridge to the dealer or sending it to the national distributor.

We won't be able to correct anything if the issue is with your setup, or if the issue is personal preference, but at least we can make sure that the cartridge works well and sounds good (to us).

I will add that your description of the Delos is quite atypical of the feedback that we get from the vast majority of people who have used it (including those with solid-stage phono stages - tubes or semiconductors shouldn't be an issue as long as the phono stage was designed intelligently).

kind regards, jonathan carr

@jeffvegas 
Even small changes in tracking force should alter the sound of the Delos quite a bit, which suggests that your current setup has not managed to extract all of the performance that the Delos has to offer.

Nonetheless, I wish you the best of luck with whatever you replace it with.

kind regards, jonathan carr

Please, let's not dump on @jeffvegas . Audio is a hobby, with the analog field being particularly so. There is nothing wrong with having strong opinions and personal preferences.

I would much rather have an audiophile who prefers MMs or MIs over MCs than an audiophile who doesn't listen to analog at all (smile).

Ideally Lyra would receive back the Delos and find something amiss with it that explains what Jeff is having to go through. But as things are right now, with no indication of impaired tracking, or channel separation, or LP grooves turning grey/white, the cause is a mystery.

@jeffvegas 

My advice is to not even think about the Kleos until it can be made clear why the Delos isn't performing in your system.

If you spend even more money, and the bottleneck persists, you will be really upset (smile).

kind regards, jonathan

@tomic601 
Sorry I don't think I have seen your communication; or if I did I must have failed to follow up on it.
Could I ask you to resend it?
If you use the title "Delos and Triplanar" for example, it should be easy to search for it.