Kudos to Audio Research


Fixed at no charge! I bought used Ref 210s here on Audiogon about a year ago. Ordered a new tube set from ARC about 5 weeks ago. One 6550 output tube went bad and burned some circuitry. ARC fixed the problem, which was a lot more than just a blowen fuse, and shipped it back in a new box.

I really thought it was going to cost me $1,000.

After 30 hours the unit seems rock solid and sounds great.

Thanks Audio Research.
Terry
Ag insider logo xs@2xtdaudio

Showing 1 response by marakanetz

Jab,
Bad tubes in certain conditions CAN damage the circuitry around if mistake had been made in supply resistor values that in fact should also act like fuses. The supply resistor should blow before the DC cap. After the DC cap blows the rest of the circuitry has 'no insurance' whatsoever.

As far as I've heard on few of their latest models the value of the grid resistor had been 10x the value should be so if the amp had been fixed it's not guaranteed that the next bad tube wouldn't blow it. For the reference I'd recommend comparing circuitry of predecessors that have similar design and values. ARC has circuit diagrams for almost all their products that they could fax or e-mail to you for no charge.

The positive side of this discussion that author Terry feels excited and optimistic compared to me...