How many sales per day on the 'goN? more:


Someone is moaning over at the AA about a bad transaction.
My response was I never had a bad one...
A non-registered person said something about "So many complaints"...
I figure the 'goN completes about a thousand transactions every day, of all types... The complaints in all fourms I see are under twice a month. (including the dispute resolution forum)
So that makes AudiogoN's satisfaction percent at around:
99.993% Happy transactions.
Do you agree that the goN does about a thousand transactions a day?
My thousand is just a high guess. (My low guess is 300 a day.. and that leaves about 99.97% happy transactions percentages.
Damn good!!!!
elizabeth

Showing 2 responses by reubent

Elizabeth,

99.993% or 99.97%, either way, an excellent result that any business would be happy to advertise!

I have 66 feedbacks listed on my page with 100% positive responses. Also had about 10 folks that neglected to leave feedback, but were obviously happy too (or they would have left feedback).

I've also never had a bad transaction. The worst thing I can say is that I've received an item that I would have graded 8, but the seller advertised it as 9. Because I'm frugal, I purchased at a good price, so the rating did not affect my opinion of the value, so no need for negative feedback or anger at the seller. I do let the other party know when I'm not perfectly satisfied and generally try to coach them on how to be successful on AudiogoN (my definition of sucess). For instance, I received an item the other day in excellent shape, but the packinging was a bit light. I let the sell know that I received it in great shape, but he may want to consider adding extra packaging between the two boxes next time to prevent the outer box from collapsing when the shipper puts a bunch of weight on top of it.

I've been completely satisifed during my 5 years here. I've never been dissatisfied with a transaction. I can't imagine a better way to buy and try so many different audio products.

Of course there are going to be occassional problems. I suggest that if a deal feels suspect, don't go through with it. I also suggest multiple communications during the negotiation to help get a feel for the other party.

For AudiogoN, I hope your 1000 transactions estimate is correct. Good job AudiogoN!!!!!

Enjoy,

TIC
Hi Ed,

Just curious as I think I've read that you are a dealer: Is your experience that there are more or less issues via AudiogoN or in the retail arena?

I totally agree with your eBay comparison. Much better here, IMHO.

Enjoy,

TIC