HELP USB to DAC = Loud Bursts of Volume


Okay, I have a Macbook Pro and a Bel Canto Dac 3. I have gotten intermittent loud bursts of volume when I am connected via USB. This has happened 3 times at least in the last month. The volume setting on my Dac/Pre has not budged and I have no idea what is causing this. It just all of sudden goes to like MAX volume. I quickly turn the amp off or unplug the usb to avoid damage to my speakers.

I have never had this problem when I stream wirelessly from Airport Express to the Bel Canto's optical input.

Anyone have any idea what is going on? I called Bel Canto and they have never heard of such.

HELP
restless_times

Showing 2 responses by ckorody

Haven't had this problem. My instinct is that it is related to specific tracks and how they were acquired. Here are some trouble shooting ideas:

Is all your music ripped the same way? For instance did you start by doing MP3 then move to Apple Lossless? Are you intermixing Apple Lossless with material from the iTunes store or other online downloads.

Is this happening randomly or to specific albums or tracks. (If so it might be worth reripping them)

Take a look at the settings on the specific tracks involved. Select the song in the iTunes master and Get Info. Under Options see if there has been a Volume Adjustment or Equalizer Preset applied. If either case is true, turn them off.

Also under Summary see if the basic specs match the way everything else is being ripped - in particular there is a Volume setting, if it is reading in + territory that could be an issue too.

When you are ripping are you using Error Correction? (under Advanced/Importing)

Also might check the Apple boards

Good luck
Guys - if Bel Canto fails to provide satisfaction, you might consider trying the Opticis USB cable. This is a fibre optic cable that lives between the USB output and the USB input. Net effect is that it provides complete electrical isolation between the computer and the DAC - meaning that it might be a way around your static issues.

I would be pleasantly surprised if Apple acknowledged this problem, but some of the Mac tech sites might have some coverage.