Received my 1800 the other day and am burning it in as we speak. I already have a smaller 500 watt balanced power transformer (not from CPT) in my system so I very familiar with how much of an impact balanced power can have on the system. Right out of the box the 1800 seemed to have a little more of everything that I had in my old transformer so I am excited to see what it sounds like after I have burned it in for a good week.
That said, this was the most frustrating customer experience I have ever had in the audiophile world. I paid Mark for the 1800 back in July and was told at the time it would ship very soon. After a least 4 other promises via text and email that it was shipping in the next day or two I finally spoke with Mark on the phone. Mark told me the label was being printed out and it would ship the next day. Well it never did ship and over the next month I was told via texts that it HAD shipped that day or the day prior no less than 6 times. Last week it finally did get shipped but only after I requested a refund, and even then it shipped twice before it actually shipped.
Sorry for the rant, the product itself seems to be very good but I really had my patience tested with this purchase.
That said, this was the most frustrating customer experience I have ever had in the audiophile world. I paid Mark for the 1800 back in July and was told at the time it would ship very soon. After a least 4 other promises via text and email that it was shipping in the next day or two I finally spoke with Mark on the phone. Mark told me the label was being printed out and it would ship the next day. Well it never did ship and over the next month I was told via texts that it HAD shipped that day or the day prior no less than 6 times. Last week it finally did get shipped but only after I requested a refund, and even then it shipped twice before it actually shipped.
Sorry for the rant, the product itself seems to be very good but I really had my patience tested with this purchase.