I understand the outrage but I'm curious about what constitute a retail price. Is the price just for the physical item or that includes the set up service. If one retailer does it, does that mean all others should do the same? I don't trust other people setting up my gears so I never expected set up to be included. Maybe I should. It's something I never thought of before so I'm curious too. Since I know how time consuming it is to do a QUALITY set up, which is part of the fun, I wouldn't dare to ask someone to do that for me for free. If, for example, this dealer or technician makes $25/hr and spends 4 hours on it, paying him $100 is fair. No? If a friend does it for me, I would buy him a dinner. It's just a hypothetical question because I don't know the audio business behind the scene, plus I haven't bought anything at a shop in years!
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