Avoid UPS Shipping To/From Canada


Just received a UPS Customhouse Brokerages bill for $19 US for a package that originated in Canada. It's UPS's charge for collecting NO duty and NO tariff on some US manufactured cables. The "entry prep fee" as they call it is a 150% addition to their posted freight. Nice markup for an conveyor automated bar code read and a first class stamp (for the bill).

So now besides their notorious reputation for mishandling electronics and not paying damage claims, you have another reason to NOT USE THEM.

In researching the archives, I see there has been some mention of their rip off brokerage fees before. I think it bears reposting for the unsuspecting. It certainly unpleasantly surprised me having paid nothing extra in the past using Canada's postal system. I'm sure there are other reputable shipping alternatives that other members can recommend.
alexanderj

Showing 1 response by dtsag

Most people use UPS because their rate is cheaper to start with. BUT WAIT, that is because they are talking about the UPS Standard Services (i.e. Ground Services). For this services, the receiving party has to pay all brokerage fee base on a fixed rate scale of the actual declared value.

If you use UPS AIR services, their rate will be roughly about the same as Fedex, and the receiving party will not have to pay any brokerage fee. BUT their customer services is another story.

Fedex is actually the same. If you use Fedex Ground between USA and Canada, Fedex will charge brokerage as well.

It is just that Fedex's default service is AIR, while UPS's default service is GROUND.

Hope this help.