Anyone have problems w/McIntosh warranty


I live in the middle of no where/ mid-west USA,no local dealers within 100s of miles from me.I bought a NEW McIntosh amp from dealer and had it shipped to me.The dealer first asked me to verify that I had no local dealer and told me over the phone that all paperwork would be in the crate, to send in the warranty info supplied which I did..McIntosh informed me via a letter that because it was purchased over the phone and shipped to me the warranty is invalid/void..Im posting half in protest to their policies and the other half to warn potential buyers..Last time I buy McIntosh!!!!
missioncoonery

Showing 1 response by bigbucks5

You can buy Mac gear from any dealer - local or not, it simply doesn't matter. What does matter, however, is that you must pick it up or the dealer must deliver it; no shipping as per the Mac warranty policy.

Now, obviously, only you and the dealer know whether the item has been shipped, picked up, or delivered. Mac doesn't have spies out there.

In this case, the OP got screwed because SOMEBODY told Mac the unit was shipped. I buy Mac stuff from dealers half way across the country all the time. They ship it and I fill in the warranty card and no problem. But I have a receipt from an authorized dealer and as far as anyone knows, I picked the stuff up while on vacation.

End of story.