Personally I think these are the truth:
They will not approve the claim IF the item you are shipping are pack inside a box which does not meet the ability of holding that certain weight.
They will not approve IF you mis-declare whats inside.
I claimed once, I didnt get approve first time after the inspector inspected it, but me and the seller b_tch at them like 1000000 times, so they came again and inspect, I showed him the crazy beaten up box (got holes and tears) and the amp I recieved (It wasnt turning ON). It was a 75lb amp and the box says it ONLY support 60 lbs, thats why they didnt approve, but the reason why they approve second time is my seller shipped the item in the UPS station and they check the packing and said it was okay, my seller told them that if it wasnt okay they shouldve said so. They made a mistake, they had to approve my case. Email me if you have further question.
They will not approve the claim IF the item you are shipping are pack inside a box which does not meet the ability of holding that certain weight.
They will not approve IF you mis-declare whats inside.
I claimed once, I didnt get approve first time after the inspector inspected it, but me and the seller b_tch at them like 1000000 times, so they came again and inspect, I showed him the crazy beaten up box (got holes and tears) and the amp I recieved (It wasnt turning ON). It was a 75lb amp and the box says it ONLY support 60 lbs, thats why they didnt approve, but the reason why they approve second time is my seller shipped the item in the UPS station and they check the packing and said it was okay, my seller told them that if it wasnt okay they shouldve said so. They made a mistake, they had to approve my case. Email me if you have further question.