Purchased a Mytek DAC from Music Direct. Had a problem with it, contacted Mytek, 3 days to respond only to tell me to do a reset. That did not work. Never heard from them again. Packed it up and sent it back to Music Direct for refund. The only way to change this behavior is for people like us to get the word out about manufacturers who do not respond. I will never buy another Mytek device.
A strange business model for audio
I purchased a Technic sug700 integrated amp used on here and while it is not perfect (only70 watts aside from class d) I am enjoying my time with it, as Ricardo would say it looks and sounds marvelous. There were a number of factors I took into consideration including two stellar reviews.
So naturally, I am interested in Panasonic/Technics and what they might be planning. So the buzz is they are getting back in the USA in a big way. Yet when I try to contact either the parent corp. or Technics I either get a nonworking number, nonworking email address, or some useless computer directing me to those nonworking numbers. I also found out if something went wrong with the amp.it would have to be shipped 2000mi to fla. When I called their dealers none of the locals had any of my amps in inventory and were awaiting their first shipments. I have not run across any ads or other reviews son I guess they are not reaching out to them why not I wonder,if it was a kef LS50 there would be a dozen reviews. This product line has been out for at least 3 years. It is as if they abandoned the US market or the marketing and distribution depts. are incompetent. Just saying my experence.
So naturally, I am interested in Panasonic/Technics and what they might be planning. So the buzz is they are getting back in the USA in a big way. Yet when I try to contact either the parent corp. or Technics I either get a nonworking number, nonworking email address, or some useless computer directing me to those nonworking numbers. I also found out if something went wrong with the amp.it would have to be shipped 2000mi to fla. When I called their dealers none of the locals had any of my amps in inventory and were awaiting their first shipments. I have not run across any ads or other reviews son I guess they are not reaching out to them why not I wonder,if it was a kef LS50 there would be a dozen reviews. This product line has been out for at least 3 years. It is as if they abandoned the US market or the marketing and distribution depts. are incompetent. Just saying my experence.