VPI MOTOR PULLEY ??

autospec, While I don't know the complete story, I certainly understand the motivation that one uses to just "do it themselves"!

I have had varying results with VPI in the past. The main phrase, "varying results", is something that really should not be an issue from a 40 year old company.

They are NOT proactive when any sort of issue comes up regarding a product that has, for one reason or another, had a manufacturing issue or has been discontinued after 6 months in production......They should have some sort of database in place that can email folks that have "registered products" to automatically inform them of an issue. This is the least they should do. Instead, they rely on the loyal customers to email their own stories into their website.

I wish I could run a business this way and feel good about it!

By the way, I sent in a question to Bes at Music Direct several months ago regarding the internal construction of the VTA tower on my Classic 3 Sig SE, w/ printed arm, received a message from him that he sent my question to VPI. Eight months later, no answer. ( Why he, a dealer, could not answer this is suspect?)

So I spent around $5K on a new TT, had one question. I went through channels. My dealer who went to the source. No answer. This, from a 40 year old company.

I can already hear from people who will say, I should have done this or that. NO! I did the right thing by going through the appropriate channels.

How much does one have to spend on a boutique audio product before they can get an answer to a basic question that, in all honesty, should have been laid out in the manual? Don't even get me started on the manual!