Safe audiogon transactions; lowering the bar.


It appears to me that a large number of people send bank
checks / money orders to pay for used equipment sight
unseen. Most private sellers insist upon this form of
payment. The culture appears to require buyers to take
significant risk in order to benefit from lower prices.

Although this is not surprising in itself, it seems to me
that Audiogon could preserve the long term health of this
website, and its priviledges with more proactive policies.

e.g. providing guidelines on how to conduct a proper
transaction; a list of important questions to ask,
what the seller / buyer should have in writing before
a transaction should proceed, and perhaps provide a
summary of the most common problems which develop between
sellers and buyers.

There are nagging questions: Who owns the equipment once
it has been shipped? Who should be insured?

Perhaps some experienced sellers and buyers would share
their own approach to transactions on this site and how
they get people to put their best foot forward despite
themselves.
hindemith

Showing 4 responses by swampwalker

All of the above comments re: protection are appropriate, but IMO, there is no substitute for a long track record of impeccable feedback. Also verfied status here, and long record of forum posting means they use this site as an avocation as well as for commercial purposes, and would be unlikely to foul it up for one or even a few transactions. I have made about 30 purchases here over the last 3 years and have always had a satisfactory experience. However, I would also recommend calling and talking just to get the right vibe.
Bishopwill is correct re: leveling the playing field. I have always wondered why it's usually taken for granted that buyer take risk by sending $ on trust. I have and continue to urge Agon to set up a relationship with an escrow service to try and make it a more even and safe relationship for both buyer and seller. IMO, this is a very serious deficiency in the net transaction model. However, so far, I've been OK on all counts. Made a few mistakes, due to lack of research or not carefully reading ads. Ebay is way more of a risk than here, IMO.
Bill E. Not trying to turn this into a major battle, but I agree with Bishopwill and my feedback here and on ebay is all + as a buyer only (over 50 completed TRANSACTIONS). I'm not so sure if the playing field will ever be completely level, but us buyers are putting our $$ on the line with NO risk to the seller when we send M.O.s, cashiers check, paypal, whatever. Luckily I'm not talking from bitter experience but it IS appropriate to discuss ways to protect the buyer more.
Hi Bill E.- I was agreeing with Bishopwill's statement: "Interesting point of view, Bill, in that you detail all the steps you take to protect yourself from uscrupulous buyers yet bristle at the idea that buyers might desire to protect themselves from unscrupulous sellers, as well."

Perhaps we both misunderstood you. I agree with most of the analysis in your most recent post. And if your statement about how escrow works is correct, then I guess I agree with all of it. However, in your example, I believe that escrow agent would not release funds back to buyer until seller verfied that the goods had been returned. Since I've not had a problem such as you describe, I cannot say which scenario is correct, yours or mine.

With regard to the $60K transaction; if I'm spending that much money you damn well better believe that I will inspect and accept goods in person ( my first house cost $55K.) The one time I make a $2K+ deal, I had a friend in the seller's city go check it out.

I do think that you are missing the boat in not feeling comfortable making a deal based on substantial feedback. If the guy has done 50 or 100 transactions, all to good reports, why would you be the one that went bad? Anyone can disagree on condition and if you're going to get cranked about 1 AGS point, then maybe internet is not the way for you to buy. However, if your concern is deliberate misrepresentation, then a significant feedback profile, followed by a phone call or two should do the trick for most items. Check the feedback and forum history of the 10 most recent feedback posters for the guy or gal you are considering doing business with. Drop them a line. My point is that since $ are often untraceable while goods are more so, the buyer is actually all of a risk when he sends an m.o./cashiers check out to buy.

BTW, I agree that a 3rd party insurer is worth a fee (1% each to buyer and seller, I would say is fair). How about it Audiogon? Also remember I said that so far, I have not felt a need to post negative feedback for any deal here or on ebay.