Dynaudio Confidence C1 broken & Cap question


Last night we sat down to listen to some music. I quickly noticed something was amiss. Sound was tilted toward one side and figured I had a cable or tube issue. After about 20 minutes of swapping cables and tubes and generally getting paranoid that my Pass Labs 350.5 amp was broken I swapped speaker placement and discovered that one of the midrange drivers was dead. That was somewhat of a relief.

Having purchased these used I took the offending speaker apart. After unsoldering the driver from the cross over board I checked the driver with a 9 volt battery and noted no cone movement. The wires are still secure but something is definitely wrong here. I called Dynaudio this morning and got the impression that because I don't have a receipt, other than AG, they are not going to help me. I'm waiting to hear from tech support. Anyone have any experience with used, broken, expensive equipment and refused support?

If in fact they do and I don't end up with a mono system, I was wondering about the Solen caps on the x-over and a possible upgrade to platinums. Any thoughts on this?
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Showing 2 responses by miner42

Prior seller/owner should be able to help yo with your situation by getting warranty work under his name and copy of receipt. For the C1 I would expect the mid-bass woofer to be around $800. Worth a shot contacting the prior owner.
The C1s should be able to handle 300 clean watts. Dyns are known for being strong speakers. My Dyn 52SE & Sub20A (soon to be for sale) hande the wattage from my McIntosh MC252 just fine