2. misc-audio
  3. 186039-20042

Another Fedex problem...

Just wanting to point out a problem I am having with Fedex as a potential warning and to see if anyone else is having this situation come up.

The last 4 packages I have had delivered to me by a vender via Fedex have NOT come to my home. In fact, only once did the delivery driver leave a notice on my door? It seems Fedex drivers like to skip your house and take the package to a designated drop off point. In my case, that is a Walgreens store that is totally inept and uneducated as to how to organize these packages.

In the last 2 instances, I have had to change my address to a drop off point (I have chosen) to avoid having the package sent back to the original sender. I asked a driver I had seen do this ...and he gave a very evasive answer.

Is anyone else having this problem?

128x1282psyop
gpgr4blu
1,078 posts
 

Such bad luck with fedex delivery of audio gear between losing and damaging equipment without honoring the insurance which I paid for. Had to switch to UPS.

mitch2
3,691 posts
 

I too have had good luck with FedEx although I tend to use UPS.  However, I understand the frustration of those who have bad experiences.  I agree with @ghdprentice about contacting FedEx.  Also, I believe you can set up a free personal account that may provide some benefits related to tracking and resolving issues.  Good luck.

kgturner's avatar
kgturner
663 posts
 

FedEx just dropped 6 packages at my house last week. 5 from one seller. 1 from another. As mentioned by elrod, it sounds like more of a problem with your local FedEx. Whenever possible, I pick a drop off near my home as I hate having to deal with re-delivery or hold at FedEx.

coralkong's avatar
coralkong
593 posts
 

I prefer FedEx to the other available shippers. UPS is second, then DHL... I avoid the USPS like the plague.

decooney
1,905 posts
 

I’d also venture to guess too that It’s a local issue. If you really want to know, its best to drive to your local FedEx hub and talk to the hub leader directly. Tell them you want a 3-way conversation with the driver to discuss. If in doubt, sometimes I will login and re-route the package to a real FedEx Office for pickup - the day it leaves the original sender’s pickup site. I do this for all valuable packages.  

These issues can happen with FedEx, UPS, DHL too depending on your local drivers or concerns they might have at your particular drop-off location. I found out once a driver did not feel comfortable dropping a package over my gate, worth checking why if this keeps happening to you. May be more to the story...Best of Luck.

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