Questions about Musical Fidelity M5si Integrated

Focal Naim wants you to send them an email at:

[email protected]

I filed a request for you and they responded with an email asking you to send them an email at address above.  

Already sent a request to that email address back on March 15th. Someone replied and forwarded my message to their service department so they could help me. Nothing back yet, despite me sending a few reminders to both the first address and the service department’s address.

I’ve tried their phone lines too - no luck.

Originally I emailed Musical Fidelity directly, but didn't get any help/responses back either.

I will likely buy this amp, but it would nice to know that I was buying a product from a company who will respond when trying to get an answer to a simple question.

@rhythm5, I agree Musical Fidelity Customer support is not the best. In any case, I like my musical Fidelity M6Si amp very much. Did you ever get a response from your retailer on your question?

Hi hgeifman,

No, nothing yet from my nearest retailer, unfortunately.  I was hoping maybe they had a better line of communication with Musical Fidelity, but perhaps not.

I still think the M5si will be a good fit for me and will likely purchase.  It's good to hear how much you like your M6.  The only other integrated that I was still looking into is the Vincent SV-228.  It also has all the connectivity that I need, looks great (to me) and has me curious about trying an amp with a tube preamp section.  However, it's a little more expensive and has less power than the M5si (100/180 vs 150/270 at 8/4 ohms).  For my speakers, both have enough wpc, but I need some good current output and I know the M5si delivers in that area.  Not sure about the Vincent.

Ready to purchase the M5si.  It's been a while since I've bought any gear, so any input on dealer recommendations (or ones to avoid) would be welcome.  Thank you!