Looking for advice - Mola Mola Kaluga amp has no output

@musicmatters1206, Email I received from  Mola Mola:

"My name is Ewald Verkerk,
I am the international sales director at Mola Mola,
Sorry to hear about one of your amplifiers failing
Due to a public holiday our support team is not available today,
Please contact our US distributor GTT Audio for a swift response!
[filtered]
[filtered]
Have a good day,
Best Regards 
Ewald Verkerk"

Audiogon filtered out some of the words.  Please call Bill Parish at GTT for help with your Mola Mola equipment.  Thanks.  

@hgeifman many thanks for your immense help here. I will connect with Bill (he is actually in NJ, not too far from me) and keep you all posted, as this mysterious problem might of interest to many. Thanks again

Two questions:

1. Have you tried plugging in the Kaluga directly into an outlet rather than the power plant?

2. What is the input into the Kaluga? Have you been able to verify that this is working?

3. Isn't the Kaluga class D?  If so it is not surprising that it is not getting warm especially when not playing music.

@deone thanks for your response.

1. Yes, tried

2. XLR input from Zesto Leto preamp. I do not think Zesto is the issue, as the headphone output is working fine. Also both output tubes going out at the same time is rather unlikely

3. It is class D, but it gets warm when on. I have had these for years, they are never cold to the touch.

The one last thing i will do is change the xlr cables from Zesto to Mola Mola, but again two xlr cables going out at the same time just isn't likely.....what a mess.,

@musicmatters1206, This Audiogon member purchases non working amplifiers from various companies. I suggest you can him and see what he offers on your Mola Mola Kulgua amps. It certainly is worth a phone call.

Wanted - Broken / As Is / Non Working Audio Gear link: