Dynavector coil repair


Does anyone know where I could have the coils replaced on my Dynavector 17d3. The cartridge only has a few hours on it and to make a long story short I stupidly hooked up my phono stage incorrectly and shorted both coils! I tried e-mailing Dynavector but they just referred me to the distributor who just wants to sell me a new cart! I have to say I expected better service on such an expensive product. Any leads would be appreciated.

Thanks
Rainer S.
80stech
Thanks for all the replies. I wasn't expecting Dynavector to repair the cart for free or somehow pay for my mistake. I was up front that the mistake was mine and was not looking for warranty. They could of at least responded with why it is not possible to replace the coils or how much would it cost.I agree that the markup is huge on these items and even if they charged $200 or $300 hundred dollars to "repair" my cart I would have felt a lot better about trading up in the future. Referring me to the Canadian distributor to have them tell me that Dynavector doesn't repair coils, but we can take your's as a trade-in if you pay more on top than what you payed originally, kind of rubs me the wrong way. Slightly OT but if I am going to pay retail for a cart, I want to at least listen to and compare it with some others before I buy it. This is a just recently re-kindled hobby for me so maybe I'm asking too much for how things work these days. BTW-Thanks Ncarv for the lead.
Sorry to hear about your loss.

FYI, the typical cost to "rebuild" a cartridge is approximately half its retail cost, as they basically only save the body, and replace the coils, cantilever and stylus.

As opposed to merely "retipping" a cartridge, which means only the stylus is being replaced. And some manufacturers, Koetsu being one, do not do retips, but only do rebuilds. It is possible that Dynavector is another cartridge manufacturer who does not do retipping.

FYI, I own a Dynavector XV-1S, and I believe that I will find out what a rebuild costs, at some point in the future, (hopefully distant future!), as I believe I have found the last cartridge I ever plan on owning, (it is that good!)
Kurt, you bring up a good point. I was led to believe that Dynavector does not do rebuilding at all. Eventually, when something does happen to your cart, you'll just have to buy a new one!
Hey 80stech, I just thought of a thread that I was in awhile back.

You might want to contact a fellow member, Downunder, as he had his Dynavector XV-1S rebuilt by Dynavector in Japan.

Perhaps he can recommend a contact person for you.

Good Luck.
when i went to replace my xv-1s, my dealer said i could have it rebuilt or retipped (i can't remember which), but i believe the rebuild would've been done by someone other than dynavector.