I am grateful for miller carbon. I was struggling with my 3 woofer array last year. Just couldn't get the sound right. I contacted him about helping me and I was willing to pay. He gave me his phone number and we set a time. He spent at least 2 hours with me on the phone helping me get the woofers placed and dialed in. The bass is now fabulous. And he wouldn't take any money. Being from cajun country I sent him a box of some of the best smoked sausage. For those of you that think he's FOS, look in the mirror if you want to find the real problem.