Beware Bluenose Records Downloads
I was recently ripped off by Bluenote Records downloads. I went on their site and saw the option to download the new album by Joe Chambers. They offered a 44/24 download for $9.99. There was a drop down menu and on it was the option to download a 96/24 WAV for $17.98. I chose that option. Paid for it and was sent a link to the download. When I downloaded it, I was surprised to see that it was the 44/24 not the 96/24. I checked to make sure I wasn’t missing something and I was not. I wrote to Bluenote customer service and after a few days I heard back and they said that it was only available as a 44/24 download. And...??? Nothing about my overpaying for something that did not exist. Wrote back asking for either the correct file or refund of the overcharge. Told to pound salt!! No refunds ever. I was dumb enough to trust them, so more fool me.
I filed a dispute with the cc company and they claim they will get the difference refunded and I will follow with a complaint to the BBB. But, if you are inclined to order download from Bluenote website...Caveat Emptor!
SORRY FOR THE HEADING ERROR. AUTOCORRECT STRIKES AGAIN
