Kevin, When you take the cover off of the Alpha, there is the large metal piece/part inside. This is the transformer and is noticeably the most heavy part in the case. It is tall, comes about 1" short of where the top cover would be if the cover were back on. You should use a piece of styrofoam or even better a softer foam. This should be thicker than the space between the top of the transformer and the cover when it is put back on. This piece will then compress with the cover installed and hold the transformer in place to prevent its heavy wait from receiving shipping impact. Since the cover slides on it is fairly easy to do this.
What is known to happen without this is during shipping the box and components takes some real impacts when it is being tossed around and dropped. Due to the weight of the transformer these impacts cause cracks or total breaks to occur at the contacts or base of the piece.
If you ship the piece, you should always do this, but you also need to let the buyer know to remove it before playing. Many people don't know to do this and this is why so many of these units have been sold in good working condition, only to arrive not working at all - no power. I will check my office computer to see if I have a photo of this.
What is known to happen without this is during shipping the box and components takes some real impacts when it is being tossed around and dropped. Due to the weight of the transformer these impacts cause cracks or total breaks to occur at the contacts or base of the piece.
If you ship the piece, you should always do this, but you also need to let the buyer know to remove it before playing. Many people don't know to do this and this is why so many of these units have been sold in good working condition, only to arrive not working at all - no power. I will check my office computer to see if I have a photo of this.