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New KEF KC62 Not Responding?

Hi all. I just tried adding a KC62 to my Ragnarok 2 / LS50 Meta system. Per KEF documentation, I connected the Ragnarok preamp out to LFE (L) and Smart Connect (R) inputs on the KC62 and set the subwoofer in Manual mode.

Fire up "Dark Side of the Moon" on the turntable and... nothing. The KC62 just sits there with orange (standby?) light on and does not turn green.

I expect that I'm missing something really obvious and appreciate any help here. I've emailed KEF and Schiit but have not heard back yet. Thanks in advance.

dprendergast
dprendergast OP
13 posts
 

russ69 - Right, sub volume I not at zero. I tried the left channel only and manual mode - no go.

ghastly - Interesting idea regarding Y-cable - I'll wait for your follow-up post, thanks.

ghasley
2,429 posts
 

@dprendergast 

 

I posted a photo of the back of my KC62 on my system page. A link is below. I apologize for the dust and the hair from our English Cream Golden Retriever. LOL. This is on and operational when I snapped the photo. Best wishes

 

 

ghasley
2,429 posts
 

Obviously, use the LFE input only, unlike what I posted above.

mspot
112 posts
 

Which output mode are you using on the Ragnarok 2? The pre-outs are active in headphone+speaker and headphone-only modes. Pre-outs are not active in speaker-only mode (in other words, you need to select a mode that includes headphones). It is in the owners manual. I and many others think this is very strange.

See Jason Stoddard’s comments:
https://www.head-fi.org/threads/schiit-happened-the-story-of-the-worlds-most-improbable-start-up.701900/post-15019440

holmz's avatar
holmz
2,328 posts
 

You need a Y cable to combine the L/R from your amp into a single mono into the sub. 

Wouldn’t that also work backwards to make the left and right become mono?

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